A large portion of user complaints were related to abusive language and sexually explicit content, the platform said in its monthly compliance report. The homegrown social media platform also received 8 legal notices from law enforcement agencies. Sharechat permanently terminated 11,370 user accounts for repeatedly violating community guidelines
Sharechat Took Action
Sharechat received more than 5.4 million user complaints 54,52,798 through various reporting mechanisms on its website in May 2022.
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A large part of the complaints fell into the other category 26.42%, followed by complaints related to abusive language 23.53%, explicit sexual content 10.23%, among others, said the company in its monthly compliance report.
Sharechat also permanently terminated 11,370 user accounts for repeatedly violating community guidelines.
The homegrown social media platform also received 8 legal notices from law enforcement agencies in May. It shared data with authorities in seven of those cases, while a deletion request was processed in another case.
The platform also acted on more than 2.85 million pieces of content 28,56,862 in May 2022. These included 2.5 million pieces of user-generated content UGC for circumventing community standards. The 1.5 lakh pieces of content were also removed for being explicit, while the 1.26 lakh comments were removed for defying the guidelines.
Additionally, 68,410 items were also vetted for copyright infringement, while 681 chat rooms were banned for violating the rules.
Sharechat also imposed a permanent UGC ban on 10,699 user accounts, while a permanent ‘profile editing ban’ was placed on 10,517 accounts. A permanent ‘comment ban’ was placed on 10,573 accounts
The platform bans users in three broad categories UGC ban, edit profile ban, and comment ban. The duration of the ban varies from a single day to almost a year (permanent ban).
By comparison, ShareChat received 5.01 million user complaints 50,11,076 in April this year, while it permanently terminated 10,930 user accounts during the month.
Meanwhile, instant messaging platform WhatsApp, in its latest compliance report, said that more than 1.9 million accounts were banned in India in April. Facebook and Instagram together also acted on 21.6 million pieces of content in April this year.
Twitter also received 1,589 complaints in India between April 26, 2022 and May 25, 2022, and took action against 1,621 URLs. Google India received 25,694 complaints in May and removed 62,673 based on those complaints for allegedly violating community guidelines.
Under the new IT Rules 2021, social media platforms with a large user base are required to publish monthly compliance reports.