Shippigo: Digitized logistics for online SME vendors


Shippigo is a fitting and play arrangement that empowers organizations to begin delivering over the world right away

One of Nitish Gupta’s friend — a platinum dealer on Amazon India — trusted in him the difficulties he needed to experience while delivering his items. While the nearby strategic organizations helped transport the requests, with no basic following system, Nitish’s companion needed to handle each request physically. Truth be told, he needed to do likewise for the requests he got on Shopify.

“He wasn’t able to concentrate on sales as shipping was taking up time and effort. That somehow stuck to me, and I started researching it. Soon, I realised that it is not just small companies or individuals that face issues while shipping; the problem is much more widespread,” says Nitish Gupta, CO-founder and CEO, Shippigo.

He began Shippigo in August 2018. Based out of Gurugram, it offers an attachment and play arrangement that empowers organizations to begin dispatching over the world immediately.

Making logistics simple as possible

At a click, orders can be synced and processed with a carrier of their choice. We offer a host of delivery monitoring and customer engagement tools, which enables a two-way interaction between the shipper and the customer,” Nitish explained

He later joined NDTV journalist Saurabh Jaitley as the second co-founder. The two met at a networking conference and had complementary skill sets.

Shippigo gives a solitary API joining that associates organizations to an enormous organization of public and global delivery suppliers. This permits the client to follow shipments at regular intervals, and consequently sends them refreshes.

The startup also offers discounted shipping rates and transit time forecasting. “Our batch API endpoint and UI allows quick creation of thousands of labels,” Nitish explains. The platform encompasses over 24,000 pin codes in India as well as ships globally.

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Provide a single platform for all need

Customers can reschedule deliveries, cancel shipments, rate delivery experience, and product satisfaction level, etc. Companies can also send their inventory to the fulfilment centre, and we keep it safe for them. Once an order is received, we pack it, process it, and dispatch it. Users can book inbound and outbound requests, and also keep track on their inventory levels at all points via the Shippigo dashboard,” Nitish said.

It additionally gives customisable shipment status SMS and email module to add a customized touch to the following status messages the customers get during the shipment venture. Shippigo likewise offers simple opposite shipments, wherein it gathers the shipment from the client’s doorstep and conveys to the stockroom, at the snap of a catch.

We provide an estimated date of delivery for all shipments, making the delivery experience more efficient and customer-friendly. We are the only platform that provides multi-box deliveries under one order and tracking number, as well as the option to split a single order into multiple orders, based on the items ordered and its availability,” Nitish said

Shippigo likewise has the stock for internet business organizations in its stockrooms, deals with the inbound and outbound exercises, and packs and dispatches orders got before early afternoon around the same time.

In the midst of the pandemic, prepared for web based business empowering agents.


Market and difference

There’s a requirement for an answer that empowers organizations to zero in on a certain something, that is, expanding deals and not stress over shipments not getting dispatched and conveyed on schedule. The expanded mindfulness accompanies an expansion in alternatives, and quality principles must be maintained,” Nitish accepts.

At first, the startup had difficulties in setting up the correct group for scaling its tasks. Nitish clarifies that for a bootstrapped association, securing and holding great ability is consistently a worry. As of now, it has a group of 15 representatives.

Shippigo team pooled in Rs 5 crore and built the startup to its present form in 1.5 years.

As indicated by the India Brand Equity Foundation (IBEF), the coordinations area in India is relied upon to contact $215 billion before the finish of 2020. Utilizing more than 40 million individuals, the area is relied upon to turn into the biggest employment maker by 2022, a few reports state.

Shippigo contends with other Indian coordinations players, including Rivigo, Blackbuck, Delhivery, Shiprocket, Narvar, ShipBob, Shippo, ClickPost, Xpressbees, and Wow Express.

Shippigo: Revenue and future

Shippigo offers mass transportation rates — which is indicated per transporter — through ongoing volumetric weight and deadweight examination. These rates have an increase of 30 to 35 percent. In the event that a client needs to utilize their transporter record to deliver, aside from the month to month membership, it charges a level expense of 10 pennies for every name produced.

It is likewise taking a gander at a membership based model and setting up bundling supplies stores, where the customers will have the option to tweak and request marked messenger sacks, pressing takes, and folded boxes. “Web based shopping drives our development.

We have all the stage combinations set up, and the warehousing and satisfaction programming is as a rule tweaked. When the equivalent is finished, we plan on opening satisfaction places all over the nation and follow that up with global business sectors,” Nitish said.


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